Small-tier accountancy firms facing worst talent crisis in years

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Small to mid-tier accountancy firms are facing “serious” barriers to growth due to staffing shortages, according to a damning new report into the sector.

According to figures from outsourcing specialists Advancetrack, 94 per cent of firms say recruitment issues are now holding back growth, forcing them to outsource work overseas.

These figures represent an increase from last year’s report, which found that just under half of the accounting firms surveyed identified a skills crisis as a problem.

The 2025 Accounting Talent Index, which surveyed nearly 170 representatives predominantly from the UK and Australia, revealed that a further 74 per cent of respondents cited the recruitment crisis as preventing them from taking on more clients.

As a result, over two-thirds of those firms have said they are now outsourcing work overseas to expand their resource base, with a further 33 per cent offshoring.

Vipul Sheth, managing director of Advancetrack, stated, “We’re seeing record numbers of firms turning to outsourcing, offshoring, and tech investment, not just as a cost-saving measure, but as the only realistic route to sustainable growth in the current climate”.

Rising salaries put pressure on accountancy firms

Nearly half of these surveys reported facing rising salary pressures. The report quoted the Austin Rose Salary Survey 2025, which stated that the majority of firms are offering more modest pay increases this year, ranging from one per cent to four per cent, to account for inflation.

As a result, nearly 40 per cent said they are investing in tech upgrades and staff development to future-proof their business.

“We’re seeing a step-change where leaders must rethink how they deliver services, not just who delivers them. That means being smarter about structure, tech and global resourcing. Those who move early and adapt fastest will be the ones that thrive,” Sheth added.

This comes after a report in June revealed that a majority of Gen-Z accountancy students now aspire to start their own business rather than climb up the traditional ranks of a firm.

The sector is undergoing significant changes after a surge of interest from private equity houses was noted to be at an all-time high, with data in July revealing a strong appetite for “a major injection of funds” on both sides.

Writes City AM

How mid-tier firms like HaysMac are rethinking expansion

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As mid-market accountancy firms look to grow beyond their regional roots, expansion is taking many forms – from senior hires to sector specialisms and international reach. Some are chasing M&A; others are taking a more deliberate path.

Once defined by regional client bases and organic growth, the UK’s mid-tier accountancy sector is looking to reposition itself. According to the ICAEW’s Evolution of Mid-Tier Accountancy Firms 2025 report, a majority of firms in this bracket are no longer content to grow slowly or locally.

More than 80% of UK mid-tier firms have completed at least one acquisition, and 67% expect further deals in the next three years. The primary motivation for this is simple: to expand their geographical reach and client base (this was cited by 80% and 92% of respondents, respectively).

This push is being amplified by a wave of private equity interest. The ICAEW found that 86% of firms rank PE-backed consolidation as one of the top trends shaping the market. For some, this investment is the quickest route to national or even international scale. But others are pushing back, choosing instead to grow on their own terms, in a way that retains cultural control and client proximity.

One such firm is Haysmacintyre, which recently announced a rebrand and now goes by HaysMac. The London-headquartered firm has announced a string of senior appointments in recent months. While, yes, this move is a sign of ambition, it’s not the kind tied to outside capital or rapid-fire M&A.

Rather than expanding purely for expansion’s sake, the firm says it’s doubling down on its core strengths. Most notably, audit.

“Underlying everything we do at HaysMac is a dedication to enhancing quality and breadth of service delivery and experience for our clients,” says Natasha Frangos, managing partner of HaysMac. “Our recruitment strategies, and series of recent senior appointments, are no different. Each and every hire in recent months has enabled us to increase the depth of our sector, market and technical expertise at director and partner grade, as we work towards our broader ambitions of reaching £100m turnover by end of 2028.”

Rather than expanding purely for expansion’s sake, the firm says it’s doubling down on its core strengths. Most notably, audit. Despite the firm’s growing service lines, audit still continues to account for 59% of revenue. That foundational work is now being complemented by a deliberate buildout in transactions, tax and advisory.

“This has been realised in our development of ‘incubator’ sectors,” Frangos explains. “Namely: Fintech; Media, Marketing & Advertising; Sports; and Retail & eCommerce.

These sectors have all been identified as key growth areas, and we’re continuing to invest in their activity.”

Other changes signal an eye on future complexity. The firm recently redefined its risk assurance and advisory services team, appointing Per-Olof Ahlstrom to lead the service line through “an ever-evolving and increasingly complex risk landscape.”

In terms of scale, international reach is an increasingly central part of the model, Frangos shares.

HaysMac is expanding its ability to service clients with cross-border needs but not by opening offices overseas. “International expansion and opportunities are core to many of our clients’ strategies,” she says. “Working with our MSI colleagues and extended global network we deliver a streamlined global offering. We continue to invest our time and effort in ensuring we have the best global partners to fulfil the needs of our clients.”

But recruiting and retaining that talent is far from simple. As mid-tier firms look to scale – with or without outside capital – the talent pipeline remains a critical pressure point.

As many mid-tier firms turn to private equity and mergers to grow, Haysmac is actively resisting that route. The goal is controlled, deliberate, people-first expansion.

Frangos is resolute in her direction for the firm, saying, “In a sector awash with private equity activity and consolidation, we’re remaining independent, maintaining control over the way we service our clients and ensuring those relationships are held in the greatest esteem.”

She reasons that the mid-market is increasingly departing from its own autonomy, whereas HaysMac’s plans are “a reflection of our own independent, partner-led, and organic growth model”. 

Frangos adds, “We’re staying true to what sets us apart from the crowd, and that’s empowering determined people to do sophisticated and effective work for ambitious and forward-thinking clients.”

That sense of clarity is also guiding how the firm sees its competitive positioning. “Ultimately, we’re not looking to be all things to all clients. We’re instead here as the right solution to the right clients, namely those who are looking for clarity, confidence, and a proactive partner more personally invested in their success,” Frangos says. “While competitors continue to chase consolidation and M&A fervently, we’re happy to step away from the pack, keeping focused on developing and recruiting top talent and teams to enable our firm to successfully implement its strategy.”

But recruiting and retaining that talent is far from simple. As mid-tier firms look to scale – with or without outside capital – the talent pipeline remains a critical pressure point.

“Talent availability, particularly at the newly qualified to mid-level professionals, is a growing concern,” says Gemma Gathercole, strategic engagement lead for England at the Association of Chartered Certified Accountants (ACCA). “While graduate pipelines remain relatively strong, mid-tier firms face challenges in sourcing experienced professionals, especially in regional markets.”

That mismatch is structural, not just cyclical. “It’s important to see talent pipelines and succession planning as the same process,” she continues. “Previous recruitment peaks and troughs will have a knock-on effect at later stages leading to over or undersupply of talent. The current shortage of newly qualified or mid-career professionals can be linked to reductions in hiring due to the pandemic.”

While geography still matters, the rise of hybrid work and digital-first clients is reshaping how mid-tier firms structure themselves.

HaysMac is responding with a renewed emphasis on culture, leadership development, and internal mobility. “We’re steadfast believers in building a culture from the top down, in a way that resonates with people and makes the firm a place where people want to apply, and develop their career,” says Frangos.

The firm has strengthened its recruitment pipeline both in the UK and in its South Africa office. It has also invested in mentoring, not as a nice-to-have, but as a daily operational priority. “We have established a network where partners have the opportunity to mentor senior managers and directors, and senior leaders can work with and guide associates,” Frangos adds. “Having these development conversations centred in the day-to-day running of the firm provides valuable insights into career pathways for our ever-growing pool of younger talent.”

While geography still matters, the rise of hybrid work and digital-first clients is reshaping how mid-tier firms structure themselves. This, too, is a subtle but important factor behind the shift to wider service portfolios and growth planning.

“Hybrid work and digital transformation are reshaping firm structures and service delivery,” says Gathercole. “While clients rarely demand specific formats, firms are increasingly adopting tech-led models to drive efficiency. However, balancing remote flexibility with the need for effective in-person training and collaboration – especially for trainees and those in their early career – remains a delicate challenge.”

Firms that want to expand without diluting quality will have to find that balance, particularly as they seek to onboard new talent and develop young professionals at scale.

With private equity-backed consolidation booming and independent players like HaysMac choosing a slower, more deliberate path, the big question is whether these growth models are sustainable.

For now, the UK’s mid-tier firms face a landscape in flux. What unites them is the need to scale – geographically, structurally, and strategically – in a way that meets rising client expectations.

“Growth through consolidation is sustainable in the short to medium term, but there are limits,” Gathercole says. “As firms grow, some may later spin out or reconfigure. Market conditions, client needs, and demographic shifts will all play a role in shaping how sustainable and scalable this expansion remains in the long term.”

In other words, today’s expansion may sow the seeds of tomorrow’s restructuring.

For now, the UK’s mid-tier firms face a landscape in flux. Some are embracing consolidation; others, like HaysMac, are charting their own course. What unites them is the need to scale – geographically, structurally, and strategically – in a way that meets rising client expectations.

“No longer confined to financial metrics,” says the ICAEW’s senior technical manager, Kat Hearn, “practitioners are increasingly expected to help clients navigate complex non-financial disclosures and integrate ESG considerations into their strategic decision-making.”

Whether through M&A or organic growth, mid-market firms are being pulled into broader conversations about risk, reputation, and long-term resilience. How they respond will determine which ones remain truly national players, and which ones fade back into regional relevance.

Article appeared in Accountancy Today

MHA completes EUR0 24m acquisition of Baker Tilly South East Europe

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The professional services group, which has 23 offices in the UK, Ireland and the Cayman Islands, announced its intention to acquire BTSEE on 7 May via the London Stock Exchange

MHA has completed the €24m (£20.7m)acquisition of Baker Tilly South-East Europe (BTSEE), expanding its presence into Cyprus, Greece and the wider South-East Europe region.

The professional services group, which has 23 offices in the UK, Ireland and the Cayman Islands, announced its intention to acquire BTSEE on 7 May via the London Stock Exchange.

BTSEE employs more than 400 staff, including 12 partners, across seven offices. It reported revenues of €19.4m (£16.7m) and offers audit, tax, advisory, legal and corporate services.

Rakesh Shaunak, MHA chief executive, said: “As we said at the time of our recent IPO, strategic M&A forms an important component of our medium-term growth aspirations, and our acquisition of BTSEE completed today is a key milestone in MHA establishing a significant presence in Continental Europe. 

“I am delighted to welcome all our new colleagues into the MHA family. This will enable us to further develop our footprint in key strategic locations.” 

Marios A Klitou, BTSEE chairman, added: “Now the deal with MHA is formally confirmed, BTSEE has an opportunity to grow and develop even further in the region in the months and years ahead with a particular emphasis on expanding our existing work with financial services companies and public interest entities. 

“Further exciting news on developing our scope of services and our physical footprint across all of our South-East Europe offices will follow shortly.”

Writes Cynera Rodricks in Accountancy Today

Where have all the Auditors gone?

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Accountants in the UK – and beyond – are reporting increasing difficulties with recruitment and retention of audit professionals, potentially undermining their ability to perform this critical role. The latest survey from the Thomson Reuters Institute warns 58% of audit firms now see attracting skilled professionals as one of their biggest challenges.

In truth, the task of holding organisations to account for their financial accuracy and transparency has never been regarded as a particularly exciting area of the accounting profession. But audit was always regarded as a stepping stone to senior roles in finance, with many chief financial officers (CFOs) having served their time in the sector. Today, however, that concept seems to breaking down. Skills England last year identified finance technicians as one of the 10 most critically in-demand occupations – alongside care workers and logistics, warehousing and transport directors.

Image problem

“Audit has something of an image problem,” says Jamie Lyon, head of skills, sectors and technology at the Association of Chartered Certified Accountants (ACCA). “That is making it much harder to compete for talent, particularly given the range of careers now available to young graduates, many of whom are looking for something different from the world of work.” 

High-profile scandals have certainly not helped, with a succession of audit failures at companies ranging from Carillion and Patisserie Valerie to Wirecard resulting in tough headlines from a recruitment perspective. Declining trust in auditors has prompted some departures from the sector, as disenchantment has set in, but also reduced its attractiveness to new joiners.

Changing work patterns

However, the bigger issue, according to Lyon, is that the audit sector has struggled to adjust to changing work patterns. “It’s a pressurised work environment that often requires long hours, making it challenging to maintain your work-life balance,” Lyon points out. “The traditional career pattern, where graduates join with the aspiration to make partner many years into the future, is not a good fit for an employment market where people are now much more likely to want to change career.”

It’s not as if there is much compensation for these limited opportunities for flexible working and a conventional career path that looks out of date, with auditor pay failing to keep pace with remuneration in other fields. Research published recently by the London School of Economics compared average wages of £27,000 to £44,000 in the audit sector to the £37,000 to £64,000 on offer to finance professionals more broadly, and to £47,500 to £77,500 in the technology sector.

Closing the gap

How, then, to close the talent gap? While more competitive rates of pay would undoubtedly help, the key is to think more broadly about the employee value proposition, adds Lyon. “We need to explore what people want from their careers in much greater depth,” he says. “Part of that is working harder to communicate the purpose of audit – the fundamental role of assurance and trust, but also in areas such as sustainability where we believe the profession has a huge role in helping to create businesses that contribute to the longevity of the planet.”

One challenge is to build up people management skills in audit, ensuring that senior people in the profession are equipped to support and develop the staff who work for them. A related imperative is to focus on empowerment – to ensure auditors are given more freedom to work autonomously, relying on their instincts and experience.
Some practical issues will be more difficult to overcome. For example, when auditors are having to travel to client sites, it’s difficult to support more flexible working patterns. But a growing amount of audit work can be conducted remotely. 

Similarly, while audit work inevitably involves some repetition of basic tasks, firms that give staff the opportunity to work with a range of clients will expose them to diverse experiences that stimulate continuous learning and skills development.

Working with technology

A related solution to audit’s talent shortage is to make greater use of new technology, including artificial intelligence (AI) and automation tools. Innovation has the potential to reduce the staffing required for audit work, but also to make the job more palatable by reducing repetitive tasks and giving finance professionals experience of working with advanced technologies.

This has already begun to happen. A new study just published by the Financial Reporting Council (FRC) reveals that the UK’s six largest accounting firms – the Big Four plus BDO and Forvis Mazars – are increasingly using AI to perform risk assessments and to secure audit evidence.

“AI tools are now moving beyond experimentation to becoming a reality in certain audit scenarios,” says Mark Babington, the FRC’s executive director of regulatory standards. “When deployed responsibly, they have significant potential to enhance audit quality, support market confidence, drive innovation and ultimately contribute to UK economic growth.”

Common use cases for AI already include summarising board minutes, information extraction from contracts and the elimination of manual processes. Some firms have gone further, using AI to scan data to pick up on transactions that should be of most note to auditors.

Proceed with caution

However, the FRC is also urging firms to proceed with caution. It is concerned, for example, that firms are not monitoring the impact on audit quality of making greater use of new technologies. It has also highlighted the potential for “ethical risk, including the potential for bias”.

Outsourcing could be another way to resolve talent shortages – firms that don’t have enough staff in the UK have the option of contracting some of their work to third parties. Again, this is a growing trend: a study from the Institute of Chartered Accountants in England and Wales (ICAEW) published last year found a notable uptick in outsourcing of more routine audit work by UK companies to contractors in India and other locations. 

As with AI, however, outsourcing carries certain risk. Regulators warn that firms must continue to take responsibility for the quality of work outsourced to third parties; that may be more difficult to monitor, particularly when contractors are based in far-flung locations and different time zones.

Global problem

Moreover, the talent shortage in audit is a global one, rather than a UK-specific challenge. Professional services companies worldwide are struggling to recruit – the US alone has 340,000 fewer accountants in practice today than two decades ago. That means competition for outsourcers is likely to increase, pushing up costs.

In the end, argues Lyon, firms have to believe their own staff are worth investing in. He points to research from the Public Company Accounting Oversight Board (PCAOB), the US regulator, which has highlighted the link between audit quality and talent retention. “AI has an exciting role to play but we’re going to remain a people profession,” he says. “It’s the human judgments that make us a profession.”

Writes David Prosser in AccountingWeb

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